Fundraising FAQ’s

How do I get started?
Contact us via telephone (800-533-8824), fill out the Request Free Fundraising Info form or use the Contact Us form on our website (www.dutchmillbulbs.com) and ask for your Free Brochures and/or Custom Online Fundraising Web Page. Brochures for the fall fundraising program (fall planting/spring blooming items) are available July 1st. Brochures for the spring fundraising program (spring planting/summer blooming items) are available January 1st.

What is the difference between the Spring & Fall Fundraising Programs?
The Fall Fundraising Program consists of fall planting/spring blooming flower bulb items. Product availability is guaranteed from September 15th through December 1st. The Spring Fundraising Program consists of spring planting/summer blooming items. Product availability is guaranteed from March 15th through June 1st.

When should I run my sale?
You set the dates. You can begin selling as soon as you receive your free brochures.

How long should I run our bulb sale?
I’d recommend at least two to three weeks.

How do I place m order?
We make it easy. You can call us toll-free (800-533-8824) with your order, send it by toll-free fax (800-556-0539), email or drop it in the mail. To place your order online, please visit our How To Order page.

When will my order ship?
Fall orders are shipped first-in, first-out starting September 15th. Maximum lead time is two weeks from receipt of your order.

Spring orders are shipped first-in, first-out during the appropriate planting time for your area (see map below). Maximum lead time for spring orders is three weeks from receipt of your order.

How are the bulbs packaged?
All items are pre-packaged per the quantities listed on the brochure. Each package is distinctly labeled and includes planting and storage instructions.

Do you provide planting instructions?
You bet – easy-to-follow instructions for planting and storage are printed on every package.

Free bulbs for the group leader?
That’s right! For every 100 packages sold, the group leader may select one free package of bulbs – your choice! Note: In the fall program Item R (The Works) is not an option.

Can you pack by classroom?
Yes! For ease of distribution, we pack many school orders by classroom. The same is true for other groups that can be separated by departments or sections. We cannot, however, pack by individual seller. Click the following link for more instructions on how to Pack by Classroom.

Is there a minimum order quantity?
Yes, there is a 25 package order minimum. For orders less than 25 packages, a $6.00 handling fee is applied.

When does the $8.00 clerical fee apply?
This nominal fee applies when changes are made to orders after we have received them, or any re-order less than 25 packages.

How do I earn award points?
For each package sold the group earns one (1) award point redeemable for a single prize or a combination of prizes not exceeding the cumulative award point values listed on the back of the order form. For example, 400 packages sold equals 400 award points. These can be redeemed for a combination of prizes whose combined award point values are less than or equal to 400 points. “Left over” award points or award points not used are carried over and added to future sales. Want the best of both worlds – prizes and a rebate? Get local businesses involved by requesting prize donations (i.e. movie tickets, gift certificates, product donations, etc.) to motivate and reward top sellers. Then, if your total sales are at least 300 packages, request the cash rebate (see below) to earn even more!

How do I qualify for a cash rebate?
For even bigger profits you can select to receive a rebate check instead of prizes. You’ll earn $.05 per package when your group sells 300 packages or more, and $.06 per package when you sell 1,000 packages or more. Cash rebates are mailed after your order has shipped – do not deduct from payment. Note: Rebate checks must be cashed within 90 days. A $5.00 processing fee will be deducted to reissue any lost or expired rebate check.

How will my order be shipped?
We pack your orders in cartons or plastic trays and send them via FedEx, UPS, or Priority Mail.

How do I pay for my order?
Orders may be paid by credit card (we accept VISA, MasterCard, Discover & American Express), check, or money order. You may also request to be invoiced. The invoice will be included with your order unless a separate “bill to” address is provided. Payment is due within 30 days. Orders placed by mail and accompanied with payment via personal check, company check, or money order qualify for an additional 2% discount. This discount does not apply to orders paid by credit card, nor orders placed online, by phone, by fax, or by email.

Still have Questions?
Just pick up the phone and call us toll free at 1-800-533-8824. Our professional Customer Care staff is ready to answer your questions or ship out your free sales brochures so you can get started.